Frequently Asked Questions

1. Are your products all-natural?

Yes. All Herbosoothe products are made from natural herbal ingredients. We insist on using no artificial fragrances or harmful additives, striving to preserve the pure benefits of every herb.

2. Who are your products suitable for?

Our products are suitable for most adults for daily wellness and nourishment. If you have a special physical condition, are taking medication, or are pregnant, please consult your doctor before use.

3. How should I store the products?

Please store in a cool, dry place away from direct sunlight. After opening, use as soon as possible and keep the packaging sealed to maintain freshness and quality.

4. Do you support corporate bulk purchases?

Yes. We offer corporate bulk purchase services for products such as tea and honey, with exclusive discounts for volume orders. Feel free to contact us below for a quotation.

5. Which countries can you ship to?

We have extensive export experience and can ship to many countries and regions worldwide. For specific delivery coverage and logistics options, please contact us to confirm.

6. How soon will my order be shipped?

In-stock items are usually dispatched within 3–5 business days after order confirmation. For customized or large-volume orders, the shipping time will be confirmed separately based on the actual situation.

7. What payment methods do you accept?

We support a range of internationally accepted payment methods, which can be negotiated based on your order. Please contact us for details.

8. How can I reach you?

You can reach us through the following channels, and we will reply as soon as possible:

Email: kang@herbsoothe.com

WhatsApp: +86 18384201901